Aquatic Arts Reviews
Aquatic Arts Customer Reviews (18)
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Helpful resources
The care guides and forums help me properly care for my new fish. As a new hobbyist, the resources are invaluable.
Aquatic wonderland
Between the fish, shrimp, snails, plants and more, it's like having a tiny aquatic wonderland in my home.
Superb packaging
The fish were packaged securely with care. Not a single fish was stressed or injured from the journey.
It's a joy to discover rare species I can't find elsewhere!
I'm constantly impressed with the unique fish and invertebrates Aquatic Arts offers. As an avid aquarist, it's a joy to discover rare species I can't find elsewhere.
Has everything an aquarist needs
This store has everything an aquarist needs, from A to Z. Definitely continue to buy from them.
Rare rainbowfish
The rainbowfish species are hard to find but Aquatic Arts has an impressive selection. The Forktail Blue Eye Rainbowfish I bought have stunning color and grace.
What I love about Aquatic Arts is the range of products.
What I love about Aquatic Arts is the range of products. Whether I need new fish, decorations or supplies, it's a one-stop shop. That convenience saves me time and makes the hobby more enjoyable.
Frog fanatic
The captive-bred frogs are healthy and eating well. As someone who appreciates rare species, the frog offerings are irresistible.
The one-stop-shop model is extremely convenient!
Having a wide array of products in one place saves me time searching multiple stores. The one-stop-shop model is extremely convenient
The fish I received were vibrant and energetic
The fish I received were vibrant and energetic. It's clear they were well cared for before the shipment. The 100% live arrival guarantee gives me peace of mind
Aquatic Arts Customer’s Q&A
Aquatic Arts FAQs
About aquaticarts.com Prices and Cost?
Aquatic Arts is an online store that sells a variety of aquatic life and related products. They offer Freshwater Fish, Amphibians, Invertebrates like Crabs, Crayfish, Shrimp, Snails, and Aquatic Plants. They also provide a 100% Live Arrival Guarantee across the US.
In terms of pricing, they have a wide range. For instance, their White Cloud Mountain Minnow is priced from $5.99, originally $10.99. The Gold White Cloud Mountain Minnow is priced from $10.99, originally $20.99. The Electric Blue AKA Powder Blue Jack Dempsey Cichlid is priced from $19.99, originally $57.99. The Black Racer AKA Military Nerite Snails are priced from $3.99, originally $10.99.
They also have weekly specials where select inventory is up to 30% OFF. The prices for their freshwater fish range from $0.00 to $599.99. Please note that these prices may vary and it's best to check the website for the most current prices and availability.
About aquaticarts.com Popular Products and Services?
Aquatic Arts is an online store that specializes in selling a wide variety of aquatic life and related products. Their offerings include Freshwater Fish, Amphibians, Invertebrates such as Crabs, Crayfish, Shrimp, and Snails, and Aquatic Plants. They also sell Fish Foods and Supplies. In the fish category, they offer Angelfish, Badis, Barbs, Bettas, Catfish, Cichlids, Danios / Minnows, Gobies, Killifish & Ricefish, Nano Fish, Livebearers, Loaches, Rainbowfish, Rasboras, and Tetras. For plants, they have Anubias, Bucephalandra, Cryptocoryne, Ferns, Moss, and more. They also have weekly specials with select inventory up to 30% OFF. All their products come with a 100% Live Arrival Guarantee across the US. They are committed to practicing ethical fish-keeping while maintaining lower prices than national chains and carrying species you won't find anywhere else.
About aquaticarts.com Payment Method?
Aquatic Arts allows customers to add items to their existing orders. They send an invoice to the customer's email address for the additional items, which can be paid using a credit card or a PayPal account. Once the invoice is paid, they manually add the new items to the order. Please note that these additions will not appear on the shipment confirmation notice because they were not part of the original order. However, they will be included with the order as they are manually added to the order in their shipping program. If the information provided is not sufficient, please let me know. I'm here to help!
What is the shipping policy of Aquatic Arts?
Aquatic Arts ships all of their packages out of their warehouse located in Indianapolis, Indiana. They offer UPS 2 Day and UPS 1 Day services. The UPS 2 Day is a premium service that has two-day delivery to nearly every address in the United States. The UPS 1 Day is an overnight service to all continental addresses.
Please note that UPS 2 Day and UPS 1 Day are descriptions of the shipping time and service, and do not guarantee the package will be shipped on the second or next day from which the order was placed. All packages with animals are shipped via UPS 2 Day or 1 Day. USPS is an option for dry goods and plants only.
Shipping rates will vary based on shipping service, how far the package has to travel from their location in Indiana, and how big the package is. They currently offer three shipping price rate tiers for small, medium, and XL size packages. All rates are calculated automatically at checkout.
During extreme heat, they may suspend shipping for the safety of the animals. Delays in shipping may occur when temperatures in shipping destinations or in Indianapolis, Indiana reach 90 degrees or more, overnight lows are 30 degrees or below, or when postal holidays occur for both UPS and USPS shipments. The temperature cut-offs for UPS 1 Day are above 110 degrees or overnight temperatures are below 20 degrees.
Their normal shipping schedule by carrier is as follows: UPS 1 Day: Monday through Thursday, UPS 2 Day: Monday through Wednesday, USPS Priority 2-3 Day Mail: Monday through Saturday. They do not ship FedEx shipments to arrive on Saturdays, Sundays, or Mondays at this time. FedEx does not deliver to 90% of the country on weekends.
How long does it take to receive an order from Aquatic Arts?
Aquatic Arts ships all of their packages out of their warehouse located in Indianapolis, Indiana. They offer UPS 2 Day and UPS 1 Day services. The handling time is currently 1-9 business days. If you order with UPS 1 Day, your package will almost certainly ship within this handling time. The only exception would be if temperatures are too extreme to safely ship the animals out. Once the order is shipped, if you chose UPS 2 Day, your package should take 2 days to arrive. If you chose UPS 1 Day, your order would arrive the next day after shipment. Please note that using UPS 2 Day and 1 Day does not guarantee the package will be shipped on the second or next day from which the order was placed. Delays in shipping may occur when temperatures in shipping destinations or in Indianapolis, Indiana reach 90 degrees or more, overnight lows are 30 degrees or below, or when postal holidays occur for both UPS and USPS shipments. The temperature cut offs for UPS 1 Day are above 110 degrees or overnight temperatures are below 20 degrees.
How do I contact Aquaticarts.com?
You can contact Aquatic Arts through their email: info@AquaticArts.com. They typically operate their customer service from 8:00am - 4:00pm EDT Monday through Friday and provide limited support over weekends and holidays. Please allow for a 1-3 business day response time. They are located in Indianapolis, Indiana. If you're local to Indianapolis, they can arrange for local pickups from their warehouse by appointment only. To set up a local pick up, you can email their customer service team at the same email address.